APS Investigator/Screener - On-Call

PLEASE APPLY HERE: https://multco.wd1.myworkdayjobs.com/Multco_Jobs/job/Portland-OR/APS-Investigator-Screener---On-Call_R-17497

 

The Behavioral Health Adult Protective Service (APS) Investigator/Screener is responsible for screening and investigating APS referrals to determine whether the event reported meets abuse definitions within the Oregon Administrative Rules (OAR). This position also makes referrals and recommendations, conducts protective services for individuals with mental health concerns, and writes reports and other documentation. The APS Investigator/Screener is a designee of the State, executing statutory responsibilities on abuse/neglect allegations, protective services referrals. Creates a work culture of respect, trust and understanding for the highly diverse populations the Health Department serves in the office and in the community. Every employee shares the responsibility for promptly bringing to the County's attention conduct that interferes with providing a work environment free of illegal discrimination and harassment. This is an On-Call position assignment. Work hours are between 8:00 am - 5:00 pm. Hours will vary but may be up to 40 hours per week.

 

As the APS Investigator/Screener, other duties will include: Conduct Screenings

• Screen all calls/emails to determine whether the incident meets the definition of abuse. 

• While in the screening role, this position will use the definition of abuse from the OAR that is appropriate to the setting in which the alleged victim lives and receives mental health services. 

• Completion of entering all screening/emails into the Central Abuse Management (CAM) system and consulting with Office of Training, Investigations and Safety (OTIS). 

• This position provides consultation to case managers and other providers to determine their best course of action to maintain client safety and to report local law enforcement agencies if there is reason to believe a crime has been committed. 

• Conduct and document safety planning as needed. 

• Include in the screening and evaluation process a focus on quality improvement, policy development, and workflow innovation.

 

Conduct Investigations and Death Reviews

• Serve as the designee for the State of Oregon DHS to investigate allegations of abuse and neglect that occur in the community mental health programs and conduct death reviews. 

• Interview complainant, witnesses, alleged victims, alleged perpetrators and other relevant parties. 

• Review, interpret, and collect medical, mental health, and social information from treatment records and medical charts. 

• Consult with medical and mental health professionals. 

• Conduct interviews of collateral contacts such as law enforcement, family members, and friends as needed. 

• Document in Electronic Health Record (EHR), on State forms and in program forms, where necessary. 

• File police reports as needed. 

• Provide advocacy for clients as needed. 

• Work in consultation with mental health providers to develop action plans for protection of the alleged victims. 

• Provide a culturally-sensitive lens when recommending services to persons at risk of financial exploitation, self-neglect, physical abuse, and medical risk. 

• Conduct interviews to assess service needs. 

• Complete comprehensive written reports justifying and documenting actions taken that may be used in hearings and / or in conjunction with criminal charges filed upon the completion of the investigation.

 

Supervision/Training/Meetings

• Participate in individual and group supervision. 

• Use supervision to address and identify strengths, areas of growth, training needs, program needs, and professional development issues. 

• Participate in State and County trainings, as needed. 

• Participate in shadowing a team with new staff, when there are administrative rules changes, when new protocols are developed, and as needed. 

• Participate in staff meetings, client staffings, division-wide and county-wide meetings, as needed.

 

TO QUALIFY: We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.

 

MINIMUM QUALIFICATIONS (REQUIRED): Education/Certification: Master's degree from an accredited college or university in the mental health field with major coursework in social science, or a related field demonstrating the capacity for the required knowledge and skills to meet provider Qualified Mental Health Professional (QMHP-R) credentialing requirements as required by Oregon Administrative Rules (OARs) and the Mental Health & Addiction Certification Board of Oregon (MHACBO) - more information can be found at  MHACBO website. Current QMHP - R, QMHP-C,  and/or licensed Board of Oregon (LPC, LCSW, PHD, etc) See qualified degrees listed below:

• Graduate degree in psychology or

• Graduate degree in social work or counseling or

• Graduate degree in a behavioral science field  

Preferred Qualifications/ Transferable Skills*: You do not need to have the following preferred qualifications/ transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. 

• Licensed Board of Oregon (LPC, LCSW, PhD,etc) (preferred).

• Knowledge of challenges and barriers faced by those with Severe and Persistent Mental Illness (SPMI) and the systems they encounter in Residential Services, Adult Protective Services and Crisis Services.  

• Lead with race through actions and advocacy with internal programs, with community partners and across departments throughout the county.

• Demonstrate the ability to flex style when faced with myriad dimensions of culture in order to be effective across cultural context.  

• Respect and appreciation for ethnic and cultural diversity.

• Ability to collaborate and build relationships to achieve positive work outcomes.

• Ability to maintain a safe and healthful workplace.

• High degree of resilience, is outcome driven and can thrive in an environment of rapid change while effectively managing pressure in an effective and professional manner.

*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.

 

SCREENING & EVALUATION (REQUIRED): 

 

The Application Packet: You must submit ALL requested items below. Failure to do so will be deemed as an incomplete application.

 

1. Attach a Resume demonstrating you meeting minimum qualifications; AND

2. Attach a Cover Letter addressing the following: 

• Describe if you have any experience providing mental health services to diverse communities and experience working within systems of behavioral health regulatory oversight ; AND

• How you meet the qualifications for this position; AND

3. Attach a copy of your QMHP-R and/or Board of Oregon Licensure (if applicable)

 

Questions? Please contact recruiter: Caitrin Thomaselli

Email: [email protected]

Phone: +1 (971) 4218257